The User PerspectiveFrom a users perspective, using a toll transponder running on a ParkMagic OpenRoad system brings several unique benefits not available on other systemsPrepaid or PostPaid. Users can have it both ways! Top up as you go. The system issues text low balance warnings to remind users to add credit. Credit can be added online or by automated phone system by credit/debit card, or uniquely, by cash through our network of prepay credit vendors.Park. Every OpenRoad transponder user can use the same account to pay for parking in any ParkMagic enabled site, anywhere!Reserve. Every OpenRoad transponder user can use the same account to reserve parking or other services such as vehicle servicing or valet services in any ParkMagic enabled site, anywhere!Manage. Every OpenRoad transponder user can manage all of their transactions online and in real time and add (or delete) services to their account.The Operator Perspective As a toll facility operator, you have choices. Deliver the 'same old' ETC solution instantly limiting the service to those who can or choose to use credit/debit cards or make your ETC solution accessible to all who can pay the toll. Limit the appeal of your ETC by limiting the services it delivers to just toll payment. It may be the main driver, but consumers are savvy, they want solutions that give them more for their money. It is worth noting that many OpenRoad ETC users adopted ETC because they already use other ParkMagic services and not because they actively sought ETCInvest in Support or outsource. As a toll facility operator, you know only too well the issues that can give rise to customer support. Misread/Misclassified vehicles, incorrectly fitted tags, the list goes on. Many, if not all of these require customer interaction and support. ParkMagic has volumous experience in dealing with these issues and has the infrastructure in place to deal with them effectively, leaving you free to concentrate on the business of running your facility
From a users perspective, using a toll transponder running on a ParkMagic OpenRoad system brings several unique benefits not available on other systems
As a toll facility operator, you have choices.
